Mrs Uyên Bùi (9.0 Speaking) – Chuyên viên học thuật của Ielts I-Ready
PART 1:
Work/Study
Do you work or are you a student?
- I’m currently a student, but I also work on small projects or assignments as part of my learning process. This dual approach helps me understand my subject better and prepares me for future professional scenarios.
What do you study?
- I’m studying computer science and am particularly focused on network and database design. This includes learning about network protocols, Java programming, database structures, and application development. Alongside, I work on projects that help me apply my skills practically, like designing a database for a university office or writing Java programs for specific tasks.
Why did you choose your subject?
- I chose this field because technology and programming have always fascinated me. Computers and software shape nearly every industry, and I wanted to be part of that. Plus, problem-solving in coding and database design gives me a sense of accomplishment. Seeing a project come to life based on my own code or design is deeply rewarding.
Plans for Future Job
What job would you like to have in the future?
- I’d like to work as a software engineer or a database designer, ideally in a company that values innovation and allows me to contribute to meaningful projects. Another role that interests me is network security analyst, as I’m also studying aspects of network protocols and security.
Why are you interested in this career path?
- I’m drawn to this path because software engineering and database design offer continuous learning and growth. Technology is always evolving, and each project brings new challenges. I enjoy the idea of building efficient systems, securing data, and making sure software and databases run smoothly to support users or businesses.
What skills do you think you need for your future job?
- For my future job, I’ll need strong programming skills, especially in languages like Java, Python, and SQL. I’ll also need to be good at database management and network protocols, as well as logical thinking and problem-solving. Communication skills are also essential, as I’ll likely be working in teams and explaining technical concepts to non-technical people.
Part 2:
Describe an Experience of Good Service in a Store
I remember visiting a local electronics store when I needed to purchase a new laptop for my studies. Since I was unsure of the best model for my needs and overwhelmed by the variety of choices, I was hoping someone could guide me. A store associate noticed my hesitation and came over to offer assistance, which immediately put me at ease.
They began by asking specific questions about what I would primarily use the laptop for whether it was for basic tasks, programming, or more intensive software projects. When I mentioned that I was a student studying computer science, focusing on network and database design, they took the time to explain which laptop specifications would suit my studies best. For instance, they highlighted the importance of a fast processor and ample RAM to handle multiple programs smoothly, particularly if I’d be using software for coding or database management. This kind of personalized attention really impressed me, as they clearly wanted me to make an informed choice.
After understanding my requirements, they guided me through a few different options within my budget, explaining the strengths of each model in a way that was easy to understand without feeling overly technical. They even compared brands and explained how certain features, like battery life and weight, might matter if I needed to carry it around for classes or study sessions. They didn’t rush me or pressure me into buying, which made me feel comfortable asking questions.
Once I made my decision, the associate went above and beyond by assisting with some basic setup tasks right there in the store. They helped me install initial updates and ensured that I understood some of the laptop’s settings before leaving. This gesture saved me time and gave me confidence that I could start using it as soon as I got home.
Additionally, the store had a follow-up policy, where they encouraged me to call or visit if I encountered any issues. The entire experience from their friendly approach to their expertise and willingness to assist even after the purchase left me feeling genuinely satisfied and valued as a customer. It reminded me of the importance of knowledgeable and attentive service, and it’s the kind of experience that would encourage me to return to that store or recommend it to others.
Part 3:
Why do people now go to big shopping centers more?
- People often prefer big shopping centers because they offer a wide range of stores and products in one location, making it convenient. Most shopping centers also have restaurants, entertainment options, and facilities like parking, so it’s easy to spend a whole day there. Shopping centers also tend to have big discounts or promotions, which attract more customers. Additionally, they provide a comfortable, weather-controlled environment, so people don’t need to worry about bad weather.
Will big shopping centers completely replace small shops in the future?
- Although big shopping centers have become more popular, it’s unlikely they’ll completely replace small shops. Small shops offer personalized service and unique products that large shopping centers don’t always provide. Many people enjoy supporting local businesses, and in certain cases, smaller stores offer better quality or specialized items. However, the convenience of shopping centers may impact small businesses, especially in areas with fewer local customer bases. Ultimately, small shops that offer something unique or personal are likely to survive.
What is the difference between online and offline shopping?
- Online shopping allows people to shop from the comfort of their homes and gives them access to a wide variety of products, sometimes with better prices due to fewer overhead costs. It also offers the convenience of home delivery. However, online shopping lacks the immediacy and tangibility of offline shopping people can’t physically touch or try items before buying. Offline shopping, on the other hand, allows customers to see, feel, and try products immediately and can also be a social activity, giving it an experiential advantage.